Delivery

Delivery and Returns

 

Royal Mail logo http://www.hermes-europe.co.uk/images/hermes.PNG

Normal Delivery Small Parcels (0-1kg) FREE Standard UK Royal Mail

Normal Delivery Medium Parcels (1+kg) FREE Standard UK Royal Mail / Other Courier

Free Shipping is added during the checkout process

*note* Orders to a UK address are sent via Royal Mail or other courier. This delivery can take 2 – 5 working days – however this can sometimes vary and take a little longer due to unforeseen problems such as postal strikes and weather conditions.

Carriage

Packages are generally dispatched within ONE day after receipt of payment and are shipped via UK Royal Mail or Hermes

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects with appropriate bubble wrap or similar. Boxes are amply sized and your items are well-protected within.

Delivery

  1. The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address, but please note that extra documentation may be needed to comply with such orders.
  2. We employ professional carriers. Nevertheless, you must examine the Goods on arrival. If you are asked for your signature on delivery, you must examine the Goods before signing for it.
  3. Any dates quoted for delivering the Goods are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances.
  4. We shall not be liable for any delay in delivering the Goods, however caused.
  5. The Goods may be sent to you in installments.
  6. For Christmas deliveries, we recommend that you check our Website for the last date of delivery. We will endeavor to dispatch all Goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December